Current Status of The Filbert Pump
Updates on Stock, Price increases, How far behind we are, and General Stuff
11-18-2012:All parts, in all colors, are in stock at this time. Current time between receipt of order and shipment is 10 business days or less. If you need a pump for an upcoming event, order early, as it gets pretty busy here around this time of the year.
5-12-2012:
BE ADVISED, WE ARE TAKING A VACATION!
We will be closed from May 15 to May 31. Any orders received during that time
will be completed ASAP upon our return. Any orders received between now and
May 15 will be completed as time allows. We will not be answering emails or
the telephone while on vacation, so please be patient.
If
you are thinking about ordering a Filbert Pump be advised that the wait may
be as much as four (4) weeks..
If you need a pump for an upcoming event plan ahead and order early. Then, call
and email us, reminding us that you need it by a certain date and we will do
our best to meet your deadline. But we need a reminder to keep us focused on
your pump.
Right now,
all parts in all colors are in stock.
CRACKED
BASE REPLACEMENTS:
If
the base of your Filbert Pump has cracked contact us for a replacement. The
replacement bases will continue to be free as long as we use polycarbonate bases
for the replacement. If we send you a Nylon replacement base it will be the
last free base you will receive. This is because the Nylon bases are so strong
that it is very unlikely that the base will break under normal use. If you succeed
in breaking a nylon base there will be a charge for its replacement.
When you contact us about a base replscement please include the base and large
tube colors as well as the pump serial number, located on the bottom of the
pump.
There will be a $12 shipping and handling charge for all base replscements shipped
to locations within the continental United States. This helps us keep costs
down, which translates into lower costs for all of our customers. Shipping and
handling of a base replacement to other parts of the US, as well as other parts
of the world, will be the actual cost at the time of shipping.
8-22-2011 Small
tubes in red yellow and black are out of stock.
Black handles, top disks
and caps are now in stock.
Grease. The same silicone grease we use in the manufacture
of the Filbert Pump is now available for $4, including First Class mail to our
US customers. Shipping for our international customers will be slightly higher
depending upon where they are located.
Piston Seals. Replacement piston seals are now available for
$7, including First Class shipping to our US customers. Shipping for our international
customers will be slightly higher depending upon where they are located.
Nozzles. Our new nozzle, optomized for 350 and other large
mouthed balloons, is available for $7, including First Class mail to our US
customers. Shipping for our international customers will be slightly higher
depending upon where they are located.
Pump Kit. A kit containing grease, seal, and new nozzle is
available for $13, including First Class mail to our US customers. Shipping
for our international customers will be slightly higher depending upon where
they are located.
6-2-2011 If you are thinking
about ordering a Filbert Pump be advised that the wait may be as much as four
(4) weeks.
If you need a pump for an upcoming event plan ahead and order early. Then, call
and email us, reminding us that you need it by a certain date and we will do
our best to meet your deadline. But we need a reminder to keep us focused on
your pump.
Black Bases, Handles, Small Tubes, and Top Disks are out of stock.
Large tubes in all colors, Red Yellow Blue Black Teal Orange Pink and White are in stock.
Small Tubes in Red Yellow Blue Teal Orange Pink and White are in stock.
Black Small Tubes are out of stock.
Unfortunately, the dramatic increase of the materials needed to build a Filbert Pump has finally forced us to increase our price to $100 per pump.
Also, shipping cost is increasing exponentially and may soon force us to increase our shipping costs.
If the base of your Filbert Pump has cracked contact us for a free replacement.
Include the base and large tube colors as well as the pump serial number, located
on the bottom of the pump.
The first replacement base is free, but we ask that you pay $12 to cover the shipping and handling.
This helps us keep costs down, which translates into lower costs to our customers.
Shipping and handling of a base repair to most places in the contenental US is $12, while
shipping and handling of a base repair to Australia is $41, and to France is
$33. so you see it can get expensive real fast.
We believe we have solved the e-mail problem that has been plaguing us for some
time now. If you have any problems sending us e-mail please contact us via telephone
at 518-765-4585, or e-mail us at filbertpump @ earthlink.net, and let us know
what is happening. This will help our webmaster solve the problem.