Update: The molder called and said he expects to ship our parts on August 8. Any bets?

Well we received the pink top caps September 18th. Two days later we received only THREE teal lift disks with a note to the effect that something had gone wrong with the press and only three teal disks were any good out of the 150 they made. How about that!

* * *
Notes to Our Loyal Customers:
Why there is a Six week wait to get a Filbert Pump

* * *

After resolving the first cracking base problem by redesigning the base and switching materials, we discovered a second cracking base problem caused by the plasticizer in the large PVC tube migrating through the glue, used to bond it to the base, and causing the polycarbonate base material around the tube socket to become brittle. In time the tube socket would crack and the base would fall off the tube rendering the pump usless. This would usually happen within 4 to 6 months after manufacture.

Rather than continue to make pumps we knew would fail we decided to stop production until the problem was solved. We expected it would only take a week or so to resolve this issue. Well, everything takes longer than it takes, and it was close to two months to get the problem solved, get new glue, and get back in production.

Well we are back in production now but way behind schedule. In fact, we are about six weeks behind schedule. If you are waiting paitiently for a pump which you ordered over a month ago we are working overtime to get the back log cleared up and get back on schedule.

If you are thinking about ordering a Filbert Pump be advised that the current wait is about six weeks. If you need a pump for an upcoming event plan ahead and order early.

We want to thank all our customers for their understanding and incrediable patience in this matter.

* * *
We believe we have solved the original cracking base problem by redesigning
the base and switching to a stronger polycarbonate material.
If the base of your Filbert Pump has cracked
contact us for a free replacement.
* * *

We believe we have solved the e-mail problem that has been plaguing us for some time now.
We added new anti-spam software, which has greatly reduced the amount of unwanted e-mail,
and we added new security software on our server that should solve the other problems
like e-mail that is undelivered.

If you have any problems sending us e-mail please contact us via telephone at 518-765-4585,
or email at filbertpump at earthlink.net, and let us know what is happening.
This will help our webmaster solve the problem.

* * *

Introducing the all new
Filbert Pump

The World’s Best Balloon Pump!

Inflates a 260 in one stroke! Weighs only 2½ pounds!

The above photos are examples of various color combinations.
You can create your own color combinations. The Base, Handle, Top Disk, and Top Cap
can each be a different color so you can mix and match colors to suit your fancy!

We now have seven colors available: Red, Blue, Yellow, Black, Bright Orange, Teal, and Hot Pink. All the parts are now injection molded, and, do they look sharp! You’ll be the envy of all your friends with your new Filbert Pump. The new Filbert Pump is, indeed, a better product!

The Seven Colors of the Filbert Pump

Filbert in person!

 Samples of Filbert Pump colors. All Filbert Pump colors are now in stock.

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